Privacy Policy

Introduction

This Privacy Policy describes how Simply Drywall, LLC ("we," "us," or "our") collects, uses, stores, and protects the personal information of our customers and website visitors. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Our Business Details

Company Name: Simply Drywall, LLC Address: 5900 N High St, Suite 110, Worthington, OH 43085 Phone: 614-622-0447 Email: Contact@SimplyDrywall.com

If you have any questions about this policy or our privacy practices, please contact us using the details above.

2. Information We Collect

We collect personal information that you provide to us directly when you inquire about our services, schedule an appointment, or otherwise communicate with us. The types of information we collect include:

• Identifiers: First Name, Last Name, and physical Address.

• Contact Information: Email Address and Phone Number.

• Service Information: Details about the services you have received, service history, and notes related to your job.

3. How We Use Your Information

We use the information we collect for the following business and service-related purposes:

• Service Delivery and Management: To provide and manage the drywall services you requested, including scheduling and completing your projects.

• Customer Support: To provide customer support and respond to your inquiries.

• Account Management: To manage your account, send invoices, process payments, and maintain your service history.

• Communication: To provide job updates and maintain normal communication throughout the service process.

4. Text Messaging and Communications

As part of our service, you can expect to receive text messages (SMS) from us. These messages are solely for the purpose of communicating essential information regarding your service.

What you can expect:

• Appointment Reminders: Messages reminding you of an upcoming scheduled appointment.

• Appointment Confirmations: Messages confirming your appointment details.

• Invoicing: Notifications related to invoices for services rendered.

• Updates: General communication, such as reaching out to you to provide an update on the status of your project.

Frequency: The frequency of messages will vary depending on your service activity and interaction with us.

5. Storing and Protecting Your Data

We are committed to the security of your personal data. We use industry-standard safeguards and secure systems to store and protect the information we collect. Access to your personal data is strictly restricted to employees and contractors of Simply Drywall, LLC who require the information to perform their specific job duties.

6. Sharing Your Information

We do not sell your personal information to third parties.

We may share your information with third parties only when necessary to perform our services or business operations, such as:

• Payment Processors: To securely process payments and invoices.

• Service Partners: If a specific part of the job requires coordination with a trusted third-party partner (e.g., specialized sub-contractor), only the necessary information will be shared.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Customer Rights, Opting Out, and Getting Help

Opting Out of Text Messages

You have the right to stop receiving text messages from us at any time.

• To unsubscribe (Opt-Out): Reply STOP to any text message you receive from us. You will receive a final confirmation message that you have been successfully unsubscribed.

• To get assistance (Get Help): Reply HELP to any text message you receive from us to receive our contact information (phone number and email).

Accessing and Deleting Your Information

You have the right to request access to the personal information we hold about you or to request that we remove or correct it.

• To update or remove your information: Please contact us directly by email at Contact@SimplyDrywall.com or by phone at 614-622-0447.

We will respond to all requests in accordance with applicable legal requirements.